1. Information We Collect

We collect information to provide and improve our services. This includes:

• Personal Information: Name, email, phone number, company name, and address (provided via contact forms, service requests, or inquiries).

• Transaction Data: Details about excavator sales, rentals, repairs, or evaluations (e.g., payment information, delivery addresses).

• Technical Data: IP address, browser type, device information, and cookies (see Section 5).

• Communications: Records of emails, calls, or chat interactions with our team.

2. How We Use Your Information

Your data helps us:

• Deliver services (e.g., process sales, schedule repairs, manage rentals).

• Communicate with you about orders, updates, or inquiries.

• Improve our website, services, and customer experience.

• Comply with legal obligations (e.g., tax, regulatory requirements).

3. Sharing Your Information

We only share data when necessary:

• Service Providers: Trusted partners (e.g., payment processors, logistics teams) to fulfill orders or repairs.

• Legal Requirements: If required by law or to protect our rights.

• Business Transfers: In mergers, acquisitions, or asset sales (with confidentiality safeguards).

We never sell your data to third parties for marketing purposes.

4. Data Security

We implement industry-standard measures to protect your information:

• Encryption: Secure transmission of sensitive data (e.g., payments).

• Access Controls: Limited access to authorized personnel only.

• Regular Audits: Monitoring systems for vulnerabilities.

5. Cookies & Tracking Technologies

• What We Use: Cookies, Google Analytics, and similar tools to analyze website traffic and user behavior.

• Your Control: Adjust browser settings to block cookies, but note some website features may not function fully.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data.

• Opt out of marketing communications.

• Request details about how we process your data.
  To exercise these rights, contact us at [insert email/phone].

7. Third-Party Links

Our website may link to external sites (e.g., LXEM manufacturer pages). We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this policy periodically. Changes will be posted here, with the “Last Updated” date revised.